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Yes, our bracelets are water, sweat, and salt resistant.
Yes, our magnetic hug clasp system is strong and will stay secure on your wrist.
Yes, just use water and soap.
We offer a 2 year warranty for our products.
DO WE SHIP INTERNATIONALLY?
Yes, we ship our products globally.
We currently accept American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard, PayPal, Shop Pay, Venmo, and Visa.
Once your order has been confirmed, you will receive a confirmation email with tracking. You can track the progress of your package by clicking on the link provided.
Orders placed are usually fulfilled within 12-24 hours. If your shipment has been shipped out, it cannot be modified or canceled.
There are a variety of reasons that can lead to this problem. It could be a mismatch of your billing and shipping addresses, or you have entered your card information wrongly.
Orders are fulfilled within 12-24 hours of purchase. You can expect to receive your order in 3-7 working days. Orders outside of the United States will have to wait 7-14 days and additional time may be added due to your local customs laws.
Yes, that is okay.
Do let us know within 10 – 21 days of purchase if you still have not received your product. We will be glad to follow up and investigate for you.
If you are encountering this problem, please contact our customer support team at the contact us section for assistance. We will be investigating the issue.
USPS will deliver to your address again on a consecutive day. After 3 failed attempts, they will store your item temporarily at the nearest USPS Warehouse available for pickup.
Depending on the country we are shipping to, the import tax, duties, and related customs fees for your import may not have been included in the shipping cost. These fees, if applicable, depends on the Customs office of the destination country. Bear in mind that you are responsible for these payments. Please contact your local customs for additional details.
As stated in our warranty policy, we cannot replace lost items. You can read our warranty policy on the footer menu.
Please send us a picture of your product and proof of purchase (Receipt, Order Number, etc.)
When returning a product, please remember that you will be bearing all shipment charges. You can read our warranty policy in the footer menu. Contact our support team for more information at the contact us section.
Our support team will guide you on the procedure. You can contact us at the contact us section
Please note that shipping an item back to our office will require you to bear the costs of shipping to us.
Contact our support team at the contact us section. Our support team will create an RMA label for you to ship the product back to our office. Once we receive it, we will inspect the product, notify you and proceed to refund your order, based on your original payment method, once everything is finalized. It will take 2-3 days for processing which entirely depends on the financial institution.
You can directly buy our products online.
We apologize for any inconvenience if the product is not available. Please check back as we usually replenish the product within 1-2 weeks of going out of stock.
